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Digital Transformation: Lessons Learned and Key Insights from the Banks

May 5, 2020

Moderator: David Feldman, Partner, Blake, Cassels & Graydon LLP
Conni Gibson, Vice-President & Chief Legal Officer, Technology & Operations, BMO Financial Group
Mark Hines, Senior Counsel and Lead, Digital Legal Team, RBC
Tammara Pabón, Managing Counsel, CIBC

Canadian banks are at the forefront of digital transformation and are constantly looking for innovative ways to leverage technology to engage customers, offer new products and services, increase revenues, and reduce costs.  Our panel of senior and experienced in-house counsel from three of the largest banks in Canada will provide their perspectives on digital transformation, including insights on key legal and business issues to consider when:

  • Evaluating potential digital transformation project ideas
  • Negotiating commercial agreements with technology providers
  • Implementing digital transformation projects